CVEvulnerability
CVE-2013-4717
8.8 HIGH
Official page ↗
- Status
- Modified
- Published
- 2021-08-09
- Last modified
- 2026-06-16
- Assigner
- [email protected]
- CVSS 3.1 ([email protected])
- 8.8 HIGH — CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- CVSS 2.0 ([email protected])
- 6.5 MEDIUM — AV:N/AC:L/Au:S/C:P/I:P/A:P
- Weaknesses
- CWE-89
Description
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
Affected configurations
• otrs otrs (>= 3.0.0 <= 3.0.21)
• otrs otrs (>= 3.1.0 <= 3.1.17)
• otrs otrs (>= 3.2.0 <= 3.2.8)
• otrs otrs itsm (>= 3.0.0 <= 3.0.8)
• otrs otrs itsm (>= 3.1.0 <= 3.1.9)
• otrs otrs itsm (>= 3.2.0 <= 3.2.6)
Related
Weakness · CWE (1)
- CWE-89 Improper Neutralization of Special Elements used in an SQL Command weakness
References
- https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/ Patch, Vendor Advisory
- https://web.archive.org/web/20130817120539/http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2013-05/ Patch, Vendor Advisory