CVEvulnerability

CVE-2017-16854

6.5 MEDIUM Published 2017-12-08 Modified 2026-06-17 Official page ↗
Status
Modified
Published
2017-12-08
Last modified
2026-06-17
Assigner
[email protected]
CVSS 3.0 ([email protected])
6.5 MEDIUM — CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
CVSS 2.0 ([email protected])
4.0 MEDIUM — AV:N/AC:L/Au:S/C:P/I:N/A:N
Weaknesses
CWE-200

Description

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Affected configurations

• otrs otrs (>= 3.3.0 <= 3.3.20) • otrs otrs (> 4.0.0 <= 4.0.26) • otrs otrs (>= 5.0.0 <= 5.0.24) • otrs otrs (>= 6.0.0 <= 6.0.1) • debian debian linux 7.0 • debian debian linux 8.0 • debian debian linux 9.0

Related

Weakness · CWE (1)

  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor weakness

References