CVEvulnerability

CVE-2017-9324

8.8 HIGH Published 2017-06-12 Modified 2026-06-17 Official page ↗
Status
Modified
Published
2017-06-12
Last modified
2026-06-17
Assigner
[email protected]
CVSS 3.0 ([email protected])
8.8 HIGH — CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0 ([email protected])
6.5 MEDIUM — AV:N/AC:L/Au:S/C:P/I:P/A:P
Weaknesses
CWE-269

Description

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

Affected configurations

• otrs otrs (>= 3.3.0 <= 3.3.16) • otrs otrs (>= 4.0.0 <= 4.0.23) • otrs otrs (>= 5.0.0 <= 5.0.19) • debian debian linux 8.0 • debian debian linux 9.0

Related

Weakness · CWE (1)

  • CWE-269 Improper Privilege Management weakness

References