CVEvulnerability
CVE-2018-14593
8.8 HIGH
Official page ↗
- Status
- Modified
- Published
- 2018-08-04
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.0 ([email protected])
- 8.8 HIGH — CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- CVSS 2.0 ([email protected])
- 6.5 MEDIUM — AV:N/AC:L/Au:S/C:P/I:P/A:P
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
Affected configurations
• otrs open ticket request system (>= 4.0.0 <= 4.0.30)
• otrs open ticket request system (>= 5.0.0 <= 5.0.28)
• otrs open ticket request system (>= 6.0.0 <= 6.0.9)
• debian debian linux 8.0
• debian debian linux 9.0
References
- https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html Mailing List, Third Party Advisory
- https://www.debian.org/security/2018/dsa-4317 Third Party Advisory
- https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html Mailing List, Third Party Advisory
- https://www.debian.org/security/2018/dsa-4317 Third Party Advisory