CVEvulnerability
CVE-2018-16586
4.3 MEDIUM
Official page ↗
- Status
- Modified
- Published
- 2018-09-28
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.0 ([email protected])
- 4.3 MEDIUM — CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
- CVSS 2.0 ([email protected])
- 4.3 MEDIUM — AV:N/AC:M/Au:N/C:N/I:P/A:N
Description
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
Affected configurations
• otrs open ticket request system (>= 4.0.0 < 4.0.32)
• otrs open ticket request system (>= 5.0.0 < 5.0.30)
• otrs open ticket request system (>= 6.0.0 < 6.0.11)
• debian debian linux 8.0
• debian debian linux 9.0
References
- https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/ Patch, Vendor Advisory
- https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963 Patch
- https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7 Patch
- https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302 Patch
- https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html Mailing List, Third Party Advisory
- https://www.debian.org/security/2018/dsa-4317 Third Party Advisory
- https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/ Patch, Vendor Advisory
- https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963 Patch
- https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7 Patch
- https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302 Patch
- https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html Mailing List, Third Party Advisory
- https://www.debian.org/security/2018/dsa-4317 Third Party Advisory