CVEvulnerability

CVE-2018-16587

6.5 MEDIUM Published 2018-09-28 Modified 2026-06-17 Official page ↗
Status
Modified
Published
2018-09-28
Last modified
2026-06-17
Assigner
[email protected]
CVSS 3.0 ([email protected])
6.5 MEDIUM — CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N
CVSS 2.0 ([email protected])
5.8 MEDIUM — AV:N/AC:M/Au:N/C:N/I:P/A:P
Weaknesses
CWE-20

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Affected configurations

• otrs open ticket request system (>= 4.0.0 < 4.0.32) • otrs open ticket request system (>= 5.0.0 < 5.0.30) • otrs open ticket request system (>= 6.0.0 < 6.0.11) • debian debian linux 8.0 • debian debian linux 9.0

Related

Weakness · CWE (1)

  • CWE-20 Improper Input Validation weakness

References