CVEvulnerability

CVE-2018-20800

6.5 MEDIUM Published 2019-03-13 Modified 2026-06-17 Official page ↗
Status
Modified
Published
2019-03-13
Last modified
2026-06-17
Assigner
[email protected]
CVSS 3.0 ([email protected])
6.5 MEDIUM — CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
CVSS 2.0 ([email protected])
5.5 MEDIUM — AV:N/AC:L/Au:S/C:N/I:P/A:P
Weaknesses
CWE-20

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Affected configurations

• otrs otrs 5.0.31 • otrs otrs 6.0.13

Related

Weakness · CWE (1)

  • CWE-20 Improper Input Validation weakness

References