CVEvulnerability
CVE-2019-12746
6.5 MEDIUM
Official page ↗
- Status
- Modified
- Published
- 2019-08-21
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.1 ([email protected])
- 6.5 MEDIUM — CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
- CVSS 2.0 ([email protected])
- 4.3 MEDIUM — AV:N/AC:M/Au:N/C:P/I:N/A:N
- Weaknesses
- CWE-200
Description
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
Affected configurations
• otrs otrs (>= 5.0.0 <= 5.0.36)
• otrs otrs (>= 6.0.0 <= 6.0.19)
• debian debian linux 8.0
Related
Weakness · CWE (1)
- CWE-200 Exposure of Sensitive Information to an Unauthorized Actor weakness
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html Broken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html Broken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html Broken Link
- https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/ Patch, Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html Mailing List, Third Party Advisory
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html lists.debian.org
- https://www.otrs.com/category/release-and-security-notes-en/ Release Notes
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html Broken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html Broken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html Broken Link
- https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/ Patch, Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html Mailing List, Third Party Advisory
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html lists.debian.org
- https://www.otrs.com/category/release-and-security-notes-en/ Release Notes