CVEvulnerability
CVE-2019-13457
4.3 MEDIUM
Official page ↗
- Status
- Modified
- Published
- 2020-03-10
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.1 ([email protected])
- 4.3 MEDIUM — CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- CVSS 3.0 ([email protected])
- 4.3 MEDIUM — CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- CVSS 2.0 ([email protected])
- 4.0 MEDIUM — AV:N/AC:L/Au:S/C:P/I:N/A:N
- Weaknesses
- CWE-200
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Affected configurations
• otrs otrs (>= 7.0.0 <= 7.0.8)
Related
Weakness · CWE (1)
- CWE-200 Exposure of Sensitive Information to an Unauthorized Actor weakness
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html Broken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html Broken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html Broken Link
- https://otrs.com/release-notes/otrs-security-advisory-2019-11/ Vendor Advisory
- https://www.otrs.com/category/release-and-security-notes-en/ Vendor Advisory
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html Broken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html Broken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html Broken Link
- https://otrs.com/release-notes/otrs-security-advisory-2019-11/ Vendor Advisory
- https://www.otrs.com/category/release-and-security-notes-en/ Vendor Advisory