CVEvulnerability

CVE-2019-14749

8.8 HIGH Published 2019-08-07 Modified 2026-07-10 Official page ↗
Status
Modified
Published
2019-08-07
Last modified
2026-07-10
Assigner
[email protected]
CVSS 3.0 ([email protected])
8.8 HIGH — CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
CVSS 2.0 ([email protected])
6.8 MEDIUM — AV:N/AC:M/Au:N/C:P/I:P/A:P
Weaknesses
CWE-1236

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.

Affected configurations

• enhancesoft osticket (< 1.10.7) • enhancesoft osticket (>= 1.12 < 1.12.1)

Related

Weakness · CWE (1)

  • CWE-1236 Improper Neutralization of Formula Elements in a CSV File weakness

References