CVEvulnerability

CVE-2019-16375

5.4 MEDIUM Published 2020-03-19 Modified 2026-06-17 Official page ↗
Status
Modified
Published
2020-03-19
Last modified
2026-06-17
Assigner
[email protected]
CVSS 3.1 ([email protected])
5.4 MEDIUM — CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CVSS 2.0 ([email protected])
3.5 LOW — AV:N/AC:M/Au:S/C:N/I:P/A:N
Weaknesses
CWE-79

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

Affected configurations

• otrs otrs (>= 5.0.0 <= 5.0.37) • otrs otrs (>= 6.0.0 <= 6.0.22) • otrs otrs (>= 7.0.0 <= 7.0.11)

Related

Weakness · CWE (1)

  • CWE-79 Improper Neutralization of Input During Web Page Generation weakness

References