CVEvulnerability
CVE-2019-9753
4.3 MEDIUM
Official page ↗
- Status
- Modified
- Published
- 2019-06-03
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.0 ([email protected])
- 3.5 LOW — CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
- CVSS 3.0 ([email protected])
- 4.3 MEDIUM — CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- CVSS 2.0 ([email protected])
- 4.0 MEDIUM — AV:N/AC:L/Au:S/C:P/I:N/A:N
- Weaknesses
- CWE-200
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Affected configurations
• otrs otrs (>= 7.0.0 < 7.0.5)
Related
Weakness · CWE (1)
- CWE-200 Exposure of Sensitive Information to an Unauthorized Actor weakness
References
- https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework Patch, Vendor Advisory
- https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework Patch, Vendor Advisory