CVEvulnerability
CVE-2020-11463
7.5 HIGH
Official page ↗
- Status
- Modified
- Published
- 2020-04-01
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.1 ([email protected])
- 7.5 HIGH — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
- CVSS 2.0 ([email protected])
- 5.0 MEDIUM — AV:N/AC:L/Au:N/C:P/I:N/A:N
- Weaknesses
- CWE-862
Description
An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.
Affected configurations
• deskpro deskpro (< 2019.8.0)
Related
Weakness · CWE (1)
- CWE-862 Missing Authorization weakness
References
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ Exploit, Third Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 Release Notes, Vendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update Release Notes, Vendor Advisory
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ Exploit, Third Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 Release Notes, Vendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update Release Notes, Vendor Advisory