CVEvulnerability
CVE-2020-1778
4.3 MEDIUM
Official page ↗
- Status
- Modified
- Published
- 2020-11-23
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.1 ([email protected])
- 4.1 MEDIUM — CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
- CVSS 3.1 ([email protected])
- 4.3 MEDIUM — CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- CVSS 2.0 ([email protected])
- 4.0 MEDIUM — AV:N/AC:L/Au:S/C:P/I:N/A:N
- Weaknesses
- CWE-287
Description
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
Affected configurations
• otrs otrs (<= 8.0.9)
Related
Weakness · CWE (1)
- CWE-287 Improper Authentication weakness
References
- https://otrs.com/release-notes/otrs-security-advisory-2020-16/ Release Notes, Vendor Advisory
- https://otrs.com/release-notes/otrs-security-advisory-2020-16/ Release Notes, Vendor Advisory