CVEvulnerability

CVE-2020-2500

6.5 MEDIUM Published 2020-07-01 Modified 2026-06-17 Official page ↗
Status
Modified
Published
2020-07-01
Last modified
2026-06-17
Assigner
[email protected]
CVSS 3.1 ([email protected])
9.8 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 3.1 ([email protected])
6.5 MEDIUM — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
CVSS 2.0 ([email protected])
6.4 MEDIUM — AV:N/AC:L/Au:N/C:P/I:P/A:N
Weaknesses
CWE-284, CWE-321, CWE-798

Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Affected configurations

• qnap helpdesk (< 3.0.1)

Related

Weakness · CWE (3)

  • CWE-284 Improper Access Control weakness
  • CWE-321 Use of Hard-coded Cryptographic Key weakness
  • CWE-798 Use of Hard-coded Credentials weakness

References