CVEvulnerability

CVE-2021-21435

6.5 MEDIUM Published 2021-02-08 Modified 2026-06-17 Official page ↗
Status
Modified
Published
2021-02-08
Last modified
2026-06-17
Assigner
[email protected]
CVSS 3.1 ([email protected])
5.7 MEDIUM — CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
CVSS 3.1 ([email protected])
6.5 MEDIUM — CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
CVSS 2.0 ([email protected])
4.3 MEDIUM — AV:N/AC:M/Au:N/C:P/I:N/A:N
Weaknesses
CWE-200

Description

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Affected configurations

• otrs otrs (>= 6.0.0 <= 6.0.30) • otrs otrs (>= 7.0.0 <= 7.0.23) • otrs otrs (>= 8.0.0 <= 8.0.10)

Related

Weakness · CWE (1)

  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor weakness

References