CVEvulnerability

CVE-2021-37415

9.8 CRITICAL Known exploited Published 2021-09-01 Modified 2026-06-17 Official page ↗

CISA Known Exploited Vulnerability

Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability — Zoho ManageEngine ServiceDesk Plus (SDP)

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication

Added to KEV
2021-12-01
Remediation due
2021-12-15
Ransomware use
Unknown
Required action
Apply updates per vendor instructions.
Notes
https://nvd.nist.gov/vuln/detail/CVE-2021-37415
Status
Analyzed
Published
2021-09-01
Last modified
2026-06-17
Assigner
[email protected]
CVSS 3.1 ([email protected])
9.8 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 3.1 (134c704f-9b21-4f2e-91b3-4a467353bcc0)
9.8 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS 2.0 ([email protected])
7.5 HIGH — AV:N/AC:L/Au:N/C:P/I:P/A:P
Weaknesses
CWE-306

Description

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

Affected configurations

• zohocorp manageengine servicedesk plus 11.0 • zohocorp manageengine servicedesk plus 11.1 • zohocorp manageengine servicedesk plus 11.2 • zohocorp manageengine servicedesk plus 11.3

Related

Weakness · CWE (1)

  • CWE-306 Missing Authentication for Critical Functionality weakness

Referenced by CWE · observed example (3)

  • CWE-284 Improper Access Control weakness
  • CWE-287 Improper Authentication weakness
  • CWE-306 Missing Authentication for Critical Functionality weakness

References