CVEvulnerability
CVE-2021-44077
CISA Known Exploited Vulnerability
Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability — Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution
- Added to KEV
- 2021-12-01
- Remediation due
- 2021-12-15
- Ransomware use
- Unknown
- Required action
- Apply updates per vendor instructions.
- Notes
- https://nvd.nist.gov/vuln/detail/CVE-2021-44077
- Status
- Analyzed
- Published
- 2021-11-29
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.1 ([email protected])
- 9.8 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- CVSS 3.1 (134c704f-9b21-4f2e-91b3-4a467353bcc0)
- 9.8 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- CVSS 2.0 ([email protected])
- 7.5 HIGH — AV:N/AC:L/Au:N/C:P/I:P/A:P
- Weaknesses
- CWE-306
Description
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
Affected configurations
• zohocorp manageengine servicedesk plus (< 11.1)
• zohocorp manageengine servicedesk plus 11.1
• zohocorp manageengine servicedesk plus 11.2
• zohocorp manageengine servicedesk plus 11.3
• zohocorp manageengine servicedesk plus msp (< 10.5)
• zohocorp manageengine servicedesk plus msp 10.5
• zohocorp manageengine supportcenter plus (< 11.0)
• zohocorp manageengine supportcenter plus 11.0
Related
Weakness · CWE (1)
- CWE-306 Missing Authentication for Critical Functionality weakness
References
- http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html Exploit, Third Party Advisory, VDB Entry
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above Patch, Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529 Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021 Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013 Vendor Advisory
- http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html Exploit, Third Party Advisory, VDB Entry
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above Patch, Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529 Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021 Vendor Advisory
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013 Vendor Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-44077 US Government Resource