CVEvulnerability
CVE-2023-5421
5.5 MEDIUM
Official page ↗
- Status
- Modified
- Published
- 2023-10-16
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.1 ([email protected])
- 3.5 LOW — CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
- CVSS 3.1 ([email protected])
- 5.5 MEDIUM — CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N
- Weaknesses
- CWE-20, CWE-79
Description
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Affected configurations
• otrs otrs (>= 6.0.0 <= 6.0.34)
• otrs otrs (>= 7.0.0 < 7.0.47)
• otrs otrs (>= 8.0.0 < 8.0.37)
Related
References
- https://otrs.com/release-notes/otrs-security-advisory-2023-09/ Vendor Advisory
- https://otrs.com/release-notes/otrs-security-advisory-2023-09/ Vendor Advisory