CVEvulnerability

CVE-2024-23794

7.5 HIGH Published 2024-07-15 Modified 2026-06-17 Official page ↗
Status
Modified
Published
2024-07-15
Last modified
2026-06-17
Assigner
[email protected]
CVSS 3.1 ([email protected])
5.2 MEDIUM — CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
CVSS 3.1 ([email protected])
7.5 HIGH — CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H
Weaknesses
CWE-266

Description

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:  * 8.0.X * 2023.X * from 2024.X through 2024.4.x

Affected configurations

• otrs otrs (>= 8.0.0 < 2024.5.2)

Related

Weakness · CWE (1)

  • CWE-266 Incorrect Privilege Assignment weakness

References