CVEvulnerability

CVE-2024-28986

9.8 CRITICAL Known exploited Published 2024-08-13 Modified 2026-06-17 Official page ↗

CISA Known Exploited Vulnerability

SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability — SolarWinds Web Help Desk

SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.

Added to KEV
2024-08-15
Remediation due
2024-09-05
Ransomware use
Unknown
Required action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Notes
https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986; https://nvd.nist.gov/vuln/detail/CVE-2024-28986
Status
Analyzed
Published
2024-08-13
Last modified
2026-06-17
Assigner
[email protected]
CVSS 3.1 ([email protected])
9.8 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Weaknesses
CWE-502

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

Affected configurations

• solarwinds web help desk (<= 12.8.2) • solarwinds web help desk 12.8.3

Related

Weakness · CWE (1)

  • CWE-502 Deserialization of Untrusted Data weakness

References