CVEvulnerability

CVE-2024-57726

9.9 CRITICAL Known exploited Published 2025-01-15 Modified 2026-06-17 Official page ↗

CISA Known Exploited Vulnerability

SimpleHelp Missing Authorization Vulnerability — SimpleHelp SimpleHelp

SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Added to KEV: 2026-04-24
Remediation due: 2026-05-08
Ransomware use: Known
Required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Notes: https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726

Status: Analyzed
Published: 2025-01-15
Last modified: 2026-06-17
Assigner: [email protected]
CVSS 3.1 ([email protected]): 9.9 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
CVSS 3.1 (134c704f-9b21-4f2e-91b3-4a467353bcc0): 9.9 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
Weaknesses: CWE-862

Description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Affected configurations

• simple-help simplehelp (< 5.5.8)

Weakness · CWE (1)

CWE-862 Missing Authorization weakness

References