CVEvulnerability

CVE-2024-57727

7.5 HIGH Known exploited Published 2025-01-15 Modified 2026-08-04 Official page ↗

CISA Known Exploited Vulnerability

SimpleHelp Path Traversal Vulnerability — SimpleHelp SimpleHelp

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

Added to KEV
2025-02-13
Remediation due
2025-03-06
Ransomware use
Known
Required action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Notes
https://simple-help.com/kb---security-vulnerabilities-01-2025 ; Additional CISA Mitigation Instructions: https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a ; https://nvd.nist.gov/vuln/detail/CVE-2024-57727
Status
Analyzed
Published
2025-01-15
Last modified
2026-08-04
Assigner
[email protected]
CVSS 3.1 ([email protected])
7.5 HIGH — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CVSS 3.1 (134c704f-9b21-4f2e-91b3-4a467353bcc0)
9.1 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Weaknesses
CWE-22

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Affected configurations

• simple-help simplehelp (< 5.5.8)

Related

Weakness · CWE (1)

  • CWE-22 Improper Limitation of a Pathname to a Restricted Directory weakness

References