CVEvulnerability
CVE-2024-6540
5.3 MEDIUM
Official page ↗
- Status
- Modified
- Published
- 2024-07-15
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.1 ([email protected])
- 5.7 MEDIUM — CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
- CVSS 3.1 ([email protected])
- 5.3 MEDIUM — CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N
- Weaknesses
- CWE-790
Description
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
Affected configurations
• otrs otrs (>= 8.0.0 < 2024.5.2)
Related
Weakness · CWE (1)
- CWE-790 Improper Filtering of Special Elements weakness
References
- https://otrs.com/release-notes/otrs-security-advisory-2024-07/ Vendor Advisory
- https://otrs.com/release-notes/otrs-security-advisory-2024-07/ Vendor Advisory