CVEvulnerability
CVE-2025-2776
CISA Known Exploited Vulnerability
SysAid On-Prem Improper Restriction of XML External Entity Reference Vulnerability — SysAid SysAid On-Prem
SysAid On-Prem contains an improper restriction of XML external entity reference vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.
- Added to KEV
- 2025-07-22
- Remediation due
- 2025-08-12
- Ransomware use
- Unknown
- Required action
- Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
- Notes
- https://documentation.sysaid.com/docs/24-40-60 ; https://nvd.nist.gov/vuln/detail/CVE-2025-2776
- Status
- Analyzed
- Published
- 2025-05-07
- Last modified
- 2026-06-17
- Assigner
- [email protected]
- CVSS 3.1 ([email protected])
- 9.3 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L
- CVSS 3.1 ([email protected])
- 9.8 CRITICAL — CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- Weaknesses
- CWE-611
Description
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.
Affected configurations
• sysaid sysaid (<= 23.3.40)
Related
Weakness · CWE (1)
- CWE-611 Improper Restriction of XML External Entity Reference weakness
References
- https://documentation.sysaid.com/docs/24-40-60 Release Notes
- https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/ Exploit, Third Party Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-2776 US Government Resource