CVEvulnerability

CVE-2026-56723

7.1 HIGH Published 2026-09-25 Modified 2026-09-28 Official page ↗
Status
Deferred
Published
2026-09-25
Last modified
2026-09-28
Assigner
[email protected]
CVSS 4.0 ([email protected])
7.1 HIGH — CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Weaknesses
CWE-863

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2.

Related

Weakness · CWE (1)

  • CWE-863 Incorrect Authorization weakness

References