ComplianceNIST 800-53 control

NIST-IR-7 Incident Response Assistance

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Framework
NIST SP 800-53 rev5 (5.2.0)
Family
IR Incident Response
Control
IR-7

Control statement

Provide an incident response support resource, integral to the organizational incident response capability, that offers advice and assistance to users of the system for the handling and reporting of incidents.

Discussion

Incident response support resources provided by organizations include help desks, assistance groups, automated ticketing systems to open and track incident response tickets, and access to forensics services or consumer redress services, when required.

Related

Related control · Compliance (9)

  • NIST-AT-2 Literacy Training and Awareness NIST 800-53 control
  • NIST-AT-3 Role-based Training NIST 800-53 control
  • NIST-IR-4 Incident Handling NIST 800-53 control
  • NIST-IR-6 Incident Reporting NIST 800-53 control
  • NIST-IR-8 Incident Response Plan NIST 800-53 control
  • NIST-PM-22 Personally Identifiable Information Quality Management NIST 800-53 control
  • NIST-PM-26 Complaint Management NIST 800-53 control
  • NIST-SA-9 External System Services NIST 800-53 control
  • NIST-SI-18 Personally Identifiable Information Quality Operations NIST 800-53 control

Referenced by Compliance · enhancement of (2)

  • NIST-IR-7(1) Automation Support for Availability of Information and Support NIST 800-53 enhancement
  • NIST-IR-7(2) Coordination with External Providers NIST 800-53 enhancement

Referenced by Compliance · has member (1)

  • NIST-IR Incident Response NIST 800-53 family

Referenced by Compliance · related control (6)

  • NIST-AT-2 Literacy Training and Awareness NIST 800-53 control
  • NIST-AT-3 Role-based Training NIST 800-53 control
  • NIST-IR-6(1) Automated Reporting NIST 800-53 enhancement
  • NIST-IR-8 Incident Response Plan NIST 800-53 control
  • NIST-PM-26 Complaint Management NIST 800-53 control
  • NIST-SA-9 External System Services NIST 800-53 control